Frequently Asked
Questions

Hyaluronic acid deeply moisturizes and helps heal scarring while regenerating skin elasticity. Glycerin brings glow and bounce and helps strengthen the skin barrier.

Apply 2-3 drops into the palm of your hand, then apply to face and neck. Massage gently into skin and follow with face cream or SPF during the day.

Use after your daily skincare routine or anytime throughout the day to maintain hydration.

Water (Aqua), Glycerin, Butylene Glycol, Phenoxyethanol, Sodium Hyaluronate, Carbomer, Xanthan Gum.

Refer to the product packaging for the most accurate storage guidance.

Yes. The serum is vegan, cruelty-free, and paraben-free.

Made in North America.

Shipping times vary by destination and service level. Please see our Shipping page for current estimates.

Any free shipping offers will be shown at checkout. See our Shipping page for details.

If tracking is available, we'll email you the tracking details after your order ships.

International shipping availability varies by location. Please see our Shipping page for current options.

We offer a 30-day guarantee in all states. Initiate returns within 30 days of delivery and we will guide you through the process.

Start a return by contacting support through our contact page. If you have an account dashboard, you can also check there for return options.

Refund processing times vary. We'll confirm by email once a return is received.

Please contact support for exchange options.

Visit the Account page to create one if you want to save addresses and track orders.

Use the "Forgot password" link on the Account page to reset your password.

Update addresses in your account dashboard before placing an order. For existing orders, contact support.

If we offer a rewards program, details will appear in your account or in our emails. Contact support for the latest information.